Friday, June 22, 2012

4 ways VOIP can help your Business Boost Productivity- Working from Home!

There is no doubt that the rising costs of gas is becoming increasingly stressful on employees who have to commute to work daily. 
Allowing employees to work from home at least 1 or 2 days out of each week could not only boost productivity but also create optimum work/life balance for the valued employee. Employees staying away from work for (infectious) sick days, child care, "mental health" days and other emergencies may now have an option that allows them to continue work and lessen the break in productivity for the employer. Working from home may also save the business money on office space and other facilities, reduce pay outs for communting time and locate the sales staff nearer to clients rather than at the "main" office or other "brick and mortar" locations.
Voice Over Internet Protocol (VOIP) is an excellent technology to facilitate working from home and is an option that every business should consider. It is relatively easy to do and SEMNAC technologies can help. If your office system is VOIP enabled you can easily deploy an extension to a work from home employee or any other local location if you have a reliable ADSL Internet connection. This process is made easier if the in house office system is cloud based.

SEMNAC's Account Executive, Andrew Elliston discusses some of the benefits and a limitation of utilizing VOIP for Working from Home.

  • For an employee who has to commute long hours to work, traveling cost is entirely eliminated.
  • VOIP provides a geographic presence that allow companies to have staff /agents in different time zones 
  • It also allows for 24 hour presence without the cost of having to factor over time with regular staff.
  • VOIP also allow companies that need to market directly in foreign countries to acquiring phone numbers within these countries .
  • Andrew explained that the only known limitation he knows of about VOIP and working from home is that if the remote location does not have any or adequate internet connection then it may not work as VOIP needs this medium for delivery.
Give us a call today to set up your FREE consultation in the South Florida area: 1-888-477-1243 or visit us at

Copyright(c) All rights reserved "Your Total Communications Solutions Partner" 1888-477-1243

Tuesday, June 19, 2012

Grandstream Adds VoIP Mobility with New Digital Cordless IP Phone

For residential, small office/home office (SOHO) and SMB/SME users needing a digital wireless mobile VoIP telephone with high quality audio, Grandstream Networks, the leading manufacturer of IP voice/video telephony and video surveillance solutions, today introduced its new DP715/710 DECT Cordless IP Phone. The DP715/710, Grandstream’s first VoIP cordless phone, is SIP/DECT compliant, works with various major IP PBXs and supports wide range indoor/outdoor radio coverage based on the popular DECT standard, thus giving users the ability to enjoy the benefits of mobility and VoIP for minimum investment. Grandstream is showcasing the DP715/710 at Booth ID2-04 at CommunicAsia this week in Singapore. "Your Total Communications Solutions Partner" 1888-477-1243

Thursday, June 7, 2012


Here are some of the services that we offer. Please visit our website to read more about our comprehensive approach to meet all your communication needs.

SEMNAC Technologies delivers the latest in reliable VoIP technology for all of your business phone service needs - starting at just $29.99/month. Features include: Beautifully designed and reliable IP Phones, Efficient, HD quality service, mobile softphones, automated attendant, unlimited calling plans, hosted technology & PBX, messaging on hold, extension dialing, simple online administration, toll free numbers and number transfers, personalized voicemail, conference bridge, ring groups, CRM Integration and many more

A SIP (Session Initiation Protocol) trunk is a service that allows businesses with an installed PBX to use real-time communications including VOIP. By connecting an SIP trunk to an internal traditional PSTN (public switched telephone network) phone system companies can communicate over IP outside the enterprise.
A virtual PBX arrangement, is one in which a telephony system is provided through an Internet download and then managed by an outside service, offers a low-cost and easy-to-set-up means for a business to use VoIP services. Such a system can assist companies and solo entrepreneurs in creating a more professional image that lets them grow their businesses more quickly.
This refers to sending a document facsimile using the Internet, rather than using only phone networks (traditional faxing) with a fax machine. This features: no hardware, no software; no extra telephone line required for the fax; paperless communication, integrated with email; send and receive multiple faxes simultaneously; reduction in phone costs; ability to receive and send faxes from any location that has Internet access;ability to send and receive faxes from mobile phones, smartphones and tablets.

Copyright(c) All rights reserved 1888-477-1243 "Your Total Communications Solutions Partner"

Friday, June 1, 2012

Should You Adopt VOIP for Your Business?

In researching information for this blog I came across this informative article by Smart Business. Here I have posted a checklist that businesses can use to determine if VOIP is right for them.

How does a business know when to adopt VoIP?
There are a few key questions to ask that will give you a place to start when considering VoIP.
  • Step back and take a holistic look at how the current phone system complements your business, specifically how it is utilized and what the critical functions are. 
  • Ask what employees like and dislike about the current system, as receptionist needs, executive management requirements and inbound/outbound call flow are important to consider.
  • Look at the physical networking and switching. Most IP phones have two ports so you can connect both a computer and phone through the same wall jack. However, this limits the port speed of your computer workstations.
  • Are your switches able to provide Power over Ethernet? PoE-capable phones conserve space by eliminating the need for AC power adapters. If not, then AC powered PoE injectors are options.
  • If multiple offices are part of this equation, review interoffice communication, as the ability to extension dial between locations is sometimes overlooked.
  • Are there field personnel who work from smaller satellite offices or remote locations? Teleworkers also impact call capacity. It might be worth having a phone system that allows IP or virtual private network connectivity, giving remote workers the ability to access the system as if they were on site.
  • Consider whether to get a locally managed or hosted private branch exchange. The locally managed PBX is managed within your own organization by a telecom administrator or outsourced IT consultant. It’s a good solution for mid-sized to larger organizations because of scalability and control over provisions, features, handsets and ingress/egress call processing. It takes more initial capital investment but has lower operating expenses in the long run. Hosted PBX is a product powered by a cloud-based software phone switch, often good for small and mid-sized businesses, or businesses with multiple locations. Features are available to unite desktops, mobiles and telephones, and disaster recovery capability is possible. Hosted PBX is an operating expense with predictable costs per user.
  • There are some core considerations when looking also at a service provider, including call quality control because voice quality and stability are directly affected by poor network performance, causing dropped calls, poor quality audio and loss of in or outbound audio. 
  • When considering price, look at the value of the provider as a whole and ask about network infrastructure and ownership, reputation with VoIP, how the implement/installation process works, equipment requirements and package options. 
 Read the full article via Smart Business at:’t-pass-by-your-business/?full=1