Thursday, May 31, 2012

SEMNAC's P.O.V- Embracing VOIP Technology

SEMNAC Technologies is the brainchild of a group of friends who have been working in the telecommunications industry since 1989. They saw the need for the provision of economical and comprehensive communication services for businesses of all sizes in North America and the Caribbean region. With over twenty (20) years in the industry for each founding partner, our clients can rest assured that the foundation of SEMNAC Technologies is established on professional competence, decades of experience in customer service, technical and engineering skills and a progressive and modern knowledge base in technology and communications.

Our Mission
It is our mission at SEMNAC Technologies to provide our clients with the highest quality of service and most innovative business solutions at the most economical prices. We value creating business relationships based on integrity, respect, ethical and professional business practices and a personal and caring attitude.

The following is a synopsis of an interview that was conducted with the SEMNAC Technologies' COO. The interviewer is seeking to learn more about SEMNAC and how the company is leading in providing VOIP innovation.

SEMNAC is a relatively new company but the founding partners each have over 20 years of experience in telecommunications, which means that you all have a foundation in the older telecommunication systems like TDM etc. Tell me a little bit more about SEMNAC Technologies. Does embracing VOIP mean that you have abandoned the traditional system?

Oh no, definitely not! The beauty of SEMNAC is that we have the expertise to deal with the traditional and the new technology like VOIP, because we recognize that there are customers who still use  and like the older TDM technology. As a leader in providing telecommunications innovation to our customers we will inform our customers of the technology that is out there  and the advantages and downside to acquiring this "new" technology. Ultimately, the decision lies with the customer to choose what they want, but at least we help in making their choice the most informed choice that they will make. Our customers know that SEMNAC Technologies will be there with them if they should venture into new technology. Additionally, we have customers who have a hybrid and integrate TDM with VOIP, essentially we will do our best to accommodate and customize our service to fit the needs of our customer.

Tell me a little bit about the SEMNAC "edge", what do you offer over your competitors?

Well in addition to decades of working in customer service we have engineers who have been working in telecommunications and information technology for over 20 years. Such a span of experience means that we have seen technology come and go and we have had to change with the dynamic flow that encapsulates us. Ongoing training for ALL our technicians is a must as we are always looking to be "experts" in the next best thing. This means that for our customers we provide a comprehensive approach to their communications, security and networking needs. If you visit our website at you will see where we offer equipment sales, installation, maintenance and professional services. We sell service and repair industry leader's brands and our customer support system is accessible and professional.

So if I were a customer who is thinking about making a change in my communication system but I do not want a sales commitment, essentially I am shopping around, what do I do?

There are many ways to reach us for a FREE consultation at your place of business. If you are in the South Florida tri-county area of Miami-Dade, Broward and Palm Beach counties you may:

We will have a brief chat to find out what your needs are and then schedule to have a technician visit with you for FREE. It's that simple!

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